RESPONSE TO COVID-19
Updated: April 29, 2020
The Mercedes-Benz Superdome continues to closely monitor the latest developments regarding the Coronavirus (COVID-19) globally and any potential impact it may have on our day-to-day operations. Providing a safe environment for our clients, visitors, guests and employees has always been our top priority.
The Mercedes-Benz Superdome continues to follow the precautionary guidelines of the CDC and other public health organizations, which include:
- Increased signage outlining advisable precautions (e.g. frequent handwashing, safety recommendations, etc.),
- Regular cleaning of high touch point areas such as, escalator handrails, stair railings, door handles, purchase devices and elevator buttons with CDC recommended products,
- Regular cleaning and sanitizing of facility public spaces and restrooms, and increasing additional hand sanitizer stations in various locations throughout the facility.
Through public health organizations, such as the Center for Disease Control (CDC) and the World Health Organization (WHO), we are staying informed of the latest updates and developments as they occur. We are also in close communication with our local public health and government officials to determine what additional safeguards may need to be implemented. This is an evolving situation and any additional actions taken will be consistent with guidelines from these agencies.
Essence Festival of Culture - July 3 - 5 - Canceled
Ticketing Office Hours
The Mercedes-Benz Superdome Ticket Office is currently closed.
Tickets to upcoming events can be purchased online through Ticketmaster.
Ticketmaster is available to address any information regarding the cancellation and rescheduling of events.
For information regarding a refund for Essence Festival of Culture please visit the event information page.